Unused tickets have always been a huge headache for travel managers and travelers. With multiple tickets on various airlines, phone calls with long wait times, and expiration dates, many business travelers forget they have them or choose to ignore these credits.

After the wave of cancellations due to COVID-19, there are more unused tickets than ever before. Going forward, how do you make sure that the process of using these credits is seamless so you don’t leave any money on the table on your path to business recovery?

We created this video with the BTN Group as your tactical guide to optimizing the value of your unused tickets and waivers.

Watch now to:

  • Learn why companies must track unused ticket credits and the importance of working with suppliers
  • Get expert tips from travel managers at Shopify and Concentrix on how they manage their unused tickets process